Customer Service Administration (m/f/d) – 100%

About the job

As an established family business in building technology, we are continuously growing – placing great value on quality work, short communication paths, and structures that will still be effective in ten years. To strengthen our team, we are looking for your support immediately or by arrangement!

In this versatile role, you are the hub between customers, technicians, and project management.

Your tasks

• First point of contact for our customers – by phone, email, and at the counter
• Recording, assessing, and prioritising customer enquiries
• Planning, coordinating, and scheduling service deployments
• Preparation and verification of billing runs
• Administrative and operational support of project management

Your profile

• Commercial or building technology basic training
• Experience in a craft service environment
• Strong quality awareness and precise working style
• Confident German language skills in speech and writing, additional languages advantageous
• Independent working style and networked thinking
• Experienced use of digital tools (Microsoft Office, Abacus)

What we offer you

• Contemporary employment conditions and five weeks’ holiday
• An open, straightforward culture with short decision-making paths
• A well-coordinated team that thinks along and takes initiative
• The freedom to actively shape internal processes
• A long-term perspective in a growing company
• A modern workplace and up-to-date infrastructure

Interested? We look forward to hearing from you!