Zurich
Yesterday
Operating Model Design Lead
- 17 April 2026
- 100%
- Permanent position
- Zurich
Job summary
Join SCOR as an Operating Model Design Lead, where innovation meets execution. Collaborate with teams to enhance processes and drive sustainable change.
Tasks
- Own and evolve AI-enabled operating model elements from design to adoption.
- Engage with stakeholders to identify user needs and operational challenges.
- Translate AI concepts into practical workflows and process changes.
Skills
- Experience in transformation roles with strong hands-on skills required.
- Excellent stakeholder engagement and relationship management.
- Strong communication skills to translate concepts into actionable changes.
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About the job
Operating Model Design Lead
Job Description
Acting as a connector between teams and technology, this role translates strategic AI concepts into practical workflows and operatingmodel components that work in real business reality. The position is deeply collaborative, partnering with teams across the organization to redesign processes, enhance ways of working, and ensure new practices are adopted and sustained.
Responsibilities
- Own and evolve selected elements of the AIenabled operating model as products, from initial design through implementation and adoption
- Engage closely with business and functional stakeholders to understand user needs, operational pain points, and process constraints
- Translate AI and operatingmodel concepts into practical process changes, workflows, and ways of working
- Co‑design, pilot, and iterate new processes with and for teams, combining an AI and human perspective.
- Take a handson role in embedding new processes and ways of working into daytoday operations
- Build strong, trusted relationships across the organization to drive adoption and sustained change
- Ensure coherence between operatingmodel design, AI initiatives, and execution realities
- Collaborate closely with the Enterprise Process Architect and AI Operating Model Integrator to ensure scalability and consistency
Qualifications
- Experience in product, transformation, operating model, or business change roles, with a strong handson orientation
- Familiar with business model innovation in concept and practice
- Demonstrated ability to redesign processes and ways of working in complex organizations
- Product mindset, with focus on user needs, iteration, and measurable outcomes
- Strong stakeholder engagement and relationshipmanagement skills across senior and operational levels
- Sufficient fluency in digital concepts to translate technology into business impact (deep technical expertise not required)
- Comfortable operating in ambiguity and fast‑moving environments
- Pragmatic, executionfocused, and outcomeoriented
Excellent communication skills, able to turn concepts into clear, actionable changes
Success Indicators
- Operatingmodel components are implemented, adopted, and used in practice
- Business teams experience clearer, more effective AIenabled ways of working
- Strong stakeholder buyin and sustained engagement with new processes
- Tangible improvement in execution, speed, or quality driven by operating‑model changes
Job Info
About Us
As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
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