ÖKK Holding AG
Landquart
Team Leader*in Outpatient Services
- Job ad expired
- 100%
- Permanent position
- German (Native language), Italian (Basic knowledge)
About the job
What to expect:
- Leadership, promotion and further development of a committed team
- Ensuring high-quality and efficient service processing in the outpatient sector in compliance with legal requirements and internal guidelines
- Contact person for complex concerns of insured persons, service providers and authorities
- Professional handling of complaints and finding solutions with a strong customer focus
- Active participation in projects and working groups to further develop the specialist area
- Continuous optimisation of processes and workflows to increase efficiency and quality
- Shaping a modern, service-oriented and future-oriented service organisation
What you bring:
- Medical or commercial basic training
- Further training in social insurance and/or leadership topics
- Experience in a similar role, ideally in the health insurance sector
- Leadership experience
- Committed, independent and resilient personality
- Excellent communication and negotiation skills
- Flawless German language skills, additional foreign language skills an advantage
Do you have questions about this position?
