Administration Staff Member Clinic for Consultation Psychiatry and Psychosomatics 80-100%
- 10 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- 8091 Zürich
About the job
The Clinic for Consultation Psychiatry and Psychosomatics at USZ supports patients with various psychological complaints both on an outpatient and inpatient basis. In this exciting hub function, you ensure that everything runs smoothly in the background: from reception and care of our patients to appointment scheduling and support of doctors and therapists. You coordinate administrative processes, prepare medical correspondence, and contribute significantly to high-quality patient care with your organisational talent. An interesting and responsible role awaits you in a dedicated team.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
The University Hospital Zurich is one of the largest hospitals in Switzerland. Our over 8,600 employees and around 700 trainees are committed daily to the well-being of our patients.
Administration Staff Member Clinic for Consultation Psychiatry and Psychosomatics 80-100%
from 1 February 2027 or by arrangement
Your Main Tasks
- Ensuring smooth administrative processes for our patients and internal as well as external interfaces in a lively environment
- Patient reception with counter and telephone service
- Planning and scheduling consultations, opening cases and maintaining case master data in KISIM
- Writing medical and insurance reports as well as general correspondence from dictation, templates and independently
- Administrative support of medical staff as well as therapists
- Supervision of KV trainees in their 1st year of apprenticeship in job sharing
Your Profile
- Enthusiasm for direct patient contact
- Commercial training, professional experience in health or health insurance sector as well as medical secretary training advantageous
- Very good German skills in spoken and written form, good English skills and additional languages advantageous
- Proficient use of MS Office programmes (Outlook, Word, Excel), experience with KISIM advantageous
- Organisational talent with a strong service and coordination mindset
- Reliable, socially competent personality with friendly, courteous manner and efficient as well as independent working style
- Federally recognised certificate as a trainer advantageous
Our Benefits
University Hospital Zurich
8091 Zurich
8091 Zurich
