RECEPTION AND CUSTOMER SERVICE ASSISTANT (FR/DE) 100% (F/M/D)

About the job

Samvaz SA is a family business active since 1964 in metal machining in Chatel-St-Denis (Fribourg). The company has grown by developing, manufacturing and marketing its own products, such as PIPEX® fasteners, the SAM® formwork system, RALI® planes and TERSA® planing shafts, which are distributed in Switzerland, Europe and worldwide. The company employs around 140 staff in total. As an important economic player, Samvaz SA also has a social responsibility which it fulfils notably with a large photovoltaic park, its heating system based on wood waste and subcontracting some operations to sheltered workshops in the region.

We are looking for our future

RECEPTION AND CUSTOMER SERVICE ASSISTANT (FR/DE) 100% (F/M/D)

YOUR RESPONSIBILITIES

• Welcome visitors and customers, as well as manage the telephone switchboard and the company’s general e-mail inbox
• Handle daily activities related to the company reception and provide administrative support to various departments
• Process and follow up on customer offers, quotations and orders
• Ensure follow-up of invoicing, credit notes, deposit slips, cash sales and any non-conformities
• Respond to customer enquiries and manage the various customer service e-mail inboxes

YOUR PROFILE

• You have perfect command of French and German, both spoken and written. Any other language is a real asset
• You hold a commercial employee qualification or an equivalent training
• You have several years of experience in a similar role
• You have worked in the construction sector, a real advantage
• You are dynamic and have an excellent sense of welcome, communication and service
• You are recognised for your organisational skills and your ability to manage several priorities simultaneously
• You have excellent writing skills and are comfortable with common IT tools and ERP systems

WHAT WE OFFER

• The opportunity to join a well-established and growing family business
• A varied role, rich in contacts within a dynamic environment
• Regular hours offering a good work-life balance

Start date : to be agreed

Are you the person we are looking for?

Then do not hesitate to send us your complete application file (cover letter, CV, certificates and diplomas) via Jobup or by post to:

SAMVAZ SA

Human Resources

Pra de Plan 25, 1618 Châtel-St-Denis

rh@samvaz.ch