To complement our Technology Department at our headquarters in Crissier (Lausanne), we are looking for a

Technology Plan Lead

The McDonald's Switzerland IT Team is responsible for the project, deployment and operation of restaurant and corporate technology within Switzerland. The planning function supports many aspects of the workflow not limited to project management, vendor management, budget and contractual negotiations.

Profile

We are looking for a leader with a passion for working as part of the technology team, who will partner with internal IT stakeholders and other functional leads as well as our wider restaurant and operator community.

Area of Responsibility

• Partner with internal technology leadership & cross-functional team to support and organise different work streams
  
• Manage vendor relationships, as part of a three-legged stool to ensure progress in win-win objectives and ensure contractual terms are being respected and updated
  
• Manage the Technology internal budget and recharges to independent restaurant owners
  
• Work on acquisition of hardware and software, and empower or contract with partners that deliver these products
  
• Appropriately manage system risk within partner and planning landscape
  
• Oversee reporting and KPI measurements across the business
  
• Create, develop and implement planning and vendor management standards
  
• Act as a facilitator inside the IT Department to level up the cohesion and collaboration
  
• Respond to, and ensure processes exist to manage and handle scenarios of critical business impact
  
• Translate key technology messages to the business
  

Qualifications: Experience & Knowledge

• 5+ Years of experience in a comparable role within a (or multiple) enterprise IT Environments
  
• Masters Level or Equivalent
  
• Ability to lead key IT services and a proven track record of meeting key deliverables
  
• Capable analysis skills with ability to provide a "big-picture" view and grasping ground level details as necessary
  
• Excellent communication skills with external stakeholders
  
• Excellent understanding of quality levels, SLA's and Service Objectives
  
• Flexibility to work within a rapidly changing environment
  
• Knowledge of DevOps standards with a focus on planning and partner management
  
• Significant planning & organisational skills to manage complex quantities of interacting technologies
  
• Management skills
  
• English (Written and Verbal), French or German (Written and Verbal), Optionally Italian (Written and Verbal)
  

Knowledge & Skills:

• Good understanding of Budget & Finance
  
• Project Management certifications a + (PMP, Prince 2)
  
• Capacity of negotiation with external partners and suppliers
  
• Ability to conduct Business reviews / governance discussions with external partners and suppliers
  
• Administrative skills (contracts & process review)
  
• Familiarity with industry standards for enterprise IT operations
  

What we offer

McDonald's offers its employees an attractive, dynamic and diverse work environment based on teamwork, recognition of exceptional performance and training. Proactive employees can perfect themselves with us.

Does this description fit you? Then we would like to get to know you! Just send us your application documents